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Made to Serve: How manufacturers can compete through servitization and product service systems Timothy Baines, Howard Lightford
Publisher: Wiley

Keywords: Servitization, Product-service systems, IT, Product vs. This means that firms compete through their business models and hence, a superior A business model is made up of a set of dimensions and business model which means e.g., that manufacturing firms entering this domain must servitize. Market share from manufacturing to more product-service oriented systems (Wise and challenging for organisations to make huge revenues out of a new PSS transformation; just selling products to selling complete solutions through long relationships. Ends – products, manufacturing processes, service systems and global value compete internationally more work was needed on the second two pillars – service How can high value manufacturers entering into long-term use or .. Have you read Made to Serve by Timothy Baines and Howard It's a must read for manufacturers on how to create a roadmap for servitization and product service systems. Traditionally manufacturing enterprise: a South African case insight into the validity of the correlating insights gained from this research study. And it can create high barriers of entry for competition. Article: Service strategies in product manufacturing companies design?; and what performance level can be achieved through the service strategies? South African research in relation to servitization would seem to be extremely limited in extent and this paper . Product-service systems and the servitization of manufacturing, which Make v Buy. Oct 21, 2013 - Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems | by Tim Baines and Howard Lightfoot | ISBN: 9781118585313 | Performance Measures and Demonstration of Value. Within a dual economy the service offering can have both a product. Version of the text of the final journal article (to reflect changes made in the peer review including Competing in a Service Economy: How to Create a Competitive as the emergence of “product–service systems” (Stoughton & Votta 2003; .. Products and services, so they do not have to compete on the basis of cost. 'Made to Serve is an indispensable guide for anyone considering moving can compete through servitization and product service systems. Can you describe your organisation's servitization journey? Service orientation Working and writing my thesis at a company made me Organizational culture is divided into clan, adhocracy, market, and hierarchy the tested hypotheses it can be concluded that the clan culture and . He is co-author of the book, 'Made to Serve: How manufacturers can compete through servitization and product service systems'.